Published: 2012-09-05

Editoriale

Alberto Petrucciani

p. 5-6

Total quality in libraries

Alberto Petrucciani, Igino Poggiali

p. 7-23

Cinque domande ad Alberto Galgano

Igino Poggiali

p. 24-28

Introducing the Scandinavian library system

Isa De Pinedo, Giuseppe Vitiello

p. 55-65